Shipping & Returns

At Rooshay, we understand the importance of a seamless shopping experience. That's why we strive to provide you with the best shipping and returns service possible. Read on to learn more about our shipping and returns policies.

Shipping

We offer fast and reliable shipping to ensure that you receive your items in a timely manner. Once your order is placed, our dedicated team works hard to process and ship it as quickly as possible.

Shipping rates and delivery times may vary depending on your location. We offer domestic shipping options to cater to our customers. Rest assured, we partner with trusted shipping carriers to ensure that your order arrives safely at your doorstep.

If you have any questions or concerns regarding the shipping of your order, please don't hesitate to reach out to our friendly customer support team. We're here to assist you every step of the way.

Returns

We want you to be completely satisfied with your purchase from Rooshay. If for any reason you are not happy with your order, we offer a hassle-free return policy.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You have 14 days from the date of receiving your item to request a return.

To initiate a return, please contact our customer support team at rooshayofficial@gmail.com. They will guide you through the return process and provide you with a return shipping label and instructions.

Once we receive your returned item and verify its condition, we will process your refund. Refunds are typically issued within 10 business days and will be credited back to your original payment method.

Please note that we are unable to accept returns on sale items or gift cards.

If you have any questions or concerns about our return policy, feel free to reach out to our customer support team. We are here to assist you and ensure that you have a positive shopping experience with Rooshay.

Thank you for choosing Rooshay. We appreciate your business and look forward to serving you again in the future.